Enable USB debugging & collect a bug report

Enabling developer options allow users to perform various debugging tasks, including viewing Logs, taking bug reports, etc. It can be very useful in various scenarios and aids tremendously in troubleshooting issues.

Enterprise management heads-up
USB debugging may be prevented by policy for managed devices. Please consult your administrator/IT team for guidance on enabling developer options described below.

Enabling developer settings

Prerequisites – PC with ADB configured

  1. Open Settings
    1. Either swipe up from the home screen to display the app drawer, and select settings, or
    2. Swipe down from the notification area and tap the settings icon present in the notification panel.
  2. Tap About device
  3. Swipe down to Build number
  4. Tap 7 times on Build number
  5. Developer mode will be enabled

Enabling USB debugging

After enabling developer mode,

  1. Tap back into Settings
  2. Tap System
  3. Tap Advanced
  4. Tap developer options
  5. Swipe to USB debugging, and toggle it on

It'll now be possible to plug your Rhino device into a computer and undertake various debugging tasks. When first plugging in, the device will prompt for authorisation. Allow this.

Take a bug report

With developer options enabled:

  1. Open Settings
    1. Either swipe up from the home screen to display the app drawer, and select settings, or
    2. Swipe down from the notification area and tap the settings icon present in the notification panel.
  2. Tap System
  3. Tap Advanced
  4. Tap Developer options
  5. Swipe until bug report appears in view, and tap Take a bug report

The bug report will become available via a notification within a few moments. From there, share it to a preferred application or download it to a connected computer.

Alternatively, from ADB run adb bugreport E:\Reports\MyBugReports (choose an appropriate location) to save a bug report directly to your computer without interacting with the device directly.

More details, via Google.

Applies to:

C10
C10
T8
T8
K27p
K27p
M10p
M10p
T5se
T5se
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